FAQs

German Imports Car Care

Have a question about auto services? We have the answer at German Imports Car Care. Check out these FAQs and contact us today for more information!

  • Does German Imports Car Care specialize in repairing my specific import car brand?

    German Imports Car Care specializes in servicing and repairing German automotive brands such as BMW, Mercedes-Benz, Audi, VW, MINI, and Porsche. We also provide services for other premium European and Japanese import vehicles.

  • Does German Imports Car Care use OEM (original equipment manufacturer) or aftermarket parts?

    Our primary focus is on using OEM parts to ensure optimal quality and performance for your vehicle. However, we can provide high-quality aftermarket alternatives upon request to accommodate your budget requirements.

  • How much do repairs typically cost at German Imports?

    Repair costs at German Imports vary based on the specific service, required labor, and necessary parts. We provide a comprehensive estimate before commencing any work to ensure full transparency regarding expected costs.

  • Does German Imports offer diagnostic services for check engine lights and other issues?

    German Imports utilizes state-of-the-art diagnostic equipment to precisely identify and resolve any issues your vehicle may be experiencing, ensuring an accurate and efficient repair process.

  • Does German Imports charge for a diagnostic test?

    German Imports provides a complimentary 25-point inspection with every service visit, which includes assessments of fluid levels, brakes, tires, battery condition, and other crucial components. For more complex issues requiring in-depth diagnostic testing, such as check engine lights, electrical problems, or intricate mechanical concerns, there may be associated fees. We will discuss any potential diagnostic charges upfront and proceed only with your explicit approval.

  • How do I schedule an appointment with German Imports?

    Appointments with German Imports can be scheduled through multiple channels: by phone, via our online booking system on our website, or by visiting our facility during operational hours.

  • Does German Imports offer warranty coverage on repairs?

    We stand behind our services 100%. German Imports provides a comprehensive warranty on our services. We offer a three-year or 36,000-mile nationwide warranty covering both parts and labor (excluding alignments). As a member of the TechNet repair network, we extend nationwide warranty coverage when you're more than 50 miles from our location. This allows you to receive covered repairs at any TechNet member shop, ensuring the same level of service as if you were at our facility.

  • Can German Imports perform factory-scheduled maintenance for my import vehicle?

    German Imports is fully equipped to perform manufacturer-recommended maintenance services for your import vehicle, ensuring your car receives the necessary care to maintain optimal performance and longevity. We can help you maintain your vehicle's warranty!

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